IMPORTANT INFORMATION
TERMS AND CONDITIONS
PLEASE READ THIS DOCUMENT CAREFULLY. IT CONTAINS IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS.
(“We”) provides www.havabeautyco.com.au (the “Site”) subject to these Terms of Use and all applicable laws and regulations. By using the Site, you fully and unconditionally accept and agree to these Terms of Use. If you do not agree to them, please do not use the Site. We may update, and or change these Terms of Use at any time by updating this page. By using the Site, you agree to be bound by any such changes.
SITE MODIFICATIONS
We reserve the right, in our sole discretion, to modify, suspend or discontinue any part of the Site at any time, without notice or liability to you or any third party. We also reserve the right, in our sole discretion, to impose limits on certain features and services.
TERMINATION
We reserve the right in our sole discretion to terminate or restrict your use of the Site, without notice, for any or no reason, and without liability to you or any third party.
USE OF THE SITE
We maintain the Site for your non-commercial personal use. Your use of the Site for any other purpose is permissible only with our prior written consent. Without limiting the foregoing, you may not: (1interfere with others’ use of the Site;(2) use the Site in a commercial manner, including by distributing, transmitting or publishing the Site or any of its content;(3) impersonate another person while using the Site; (4) impair the Site’s operation or interfere with or disrupt the servers or networks connected to it; (5) interfere with our intellectual property rights; (6) frame or otherwise co-brand the Site or any of its content; (7) deep-link to any portion of the Site; or (8) use the Site for any illegal purpose. We reserve the right in our sole discretion to terminate or restrict your use of the Site, without notice, for any or no reason, and without liability to you or any third party. In such event, we may inform your Internet service provider of your activities and take appropriate legal action.
YOUR ACCOUNT INFORMATION
If you choose to register on the Site, you will set up an account by submitting your contact information and selecting a password (together, your “Account Information”). If you fail to sign into the Site using your Account Information for a period of two years, we reserve the right to deactivate your account, without notice or liability to you. Limit: one (1) active account per person. We reserve the right to deactivate multiple accounts established by the same person. It is your responsibility to maintain the confidentiality of your Account Information, and you are responsible for all use of the Site accessed through it. You agree to immediately notify us of any unauthorized use of your account or Account Information or any other actual or suspected breach of Site security.
TRANSACTIONS
All transactions made through the Site are subject to our acceptance, which is in our sole discretion. Without limitation, this means that we may refuse to accept or may cancel any reservation or transaction, whether or not the reservation or transaction has been confirmed, for any or no reason, in our sole discretion, and without liability to you or any third party. All prices online are exclusive of GST.
GST will be calculated at checkout prior to payment.
ELECTRONIC COMMUNICATIONS
By using the Site, you consent to receiving electronic communications and notices from us. You agree that any notice, agreement, disclosure or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.
COPYRIGHT
All copyrightable text, packaging, photopgraphy style, graphics, sound, downloads, software and other material (collectively, the “Content”), the selection, compilation, arrangement and presentation of all materials, and the overall design of the Site are property of havabeautyco.com.au. You may print a copy of the Content on your computer only for your own personal, non-commercial home use, provided that you do not remove any copyright, trademark or other proprietary notices from the Content. Any other use of the Content is strictly prohibited. The Site may also contain content that is owned by third parties. You may use such third-party content only as expressly authorized by the applicable owner.
NO WARRANTY
While we use our best efforts to maintain the accuracy and reliability of the Site, we do not warrant or represent that it will always function or be error-free. We assume no responsibility or liability for errors or omissions on the Site or for problems with its operation. Your access and use of the Site are at your own risk. Without limiting the foregoing, THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. Some jurisdictions do not allow the exclusion of certain warranties, so the above may not apply to you.
LINKS TO OTHER SITES
The Site may include links to third-party websites. We do not control and are not responsible for the content or privacy policies of any linked site, and the inclusion of any link on the Site does not imply our endorsement of it.
TERMINATION
We reserve the right in our sole discretion to terminate or restrict your use of the Site, without notice, for any or no reason, and without liability to you or any third party.
GENERAL
If any provision of these Terms of Use is held to be invalid or unenforceable, that provision shall be construed consistent with applicable law, and the remaining provisions shall be enforced. Headings are for reference purposes only and in no way define, limit, construe or describe the scope of such section. Our failure to enforce any provision of these Terms of Use shall not constitute a waiver of that or any other provision. These Terms of Use set forth the entire agreement between you and us in connection with your use of the Site.
PROMOTIONS
All offers are valid while supplies last. HAVA Beauty Co. reserves the right to substitute any product at it’s discretion and the right to limit quantities and discounts without notice. Not valid for bulk orders. Only one coupon code may be applied per order.
CONTACT US
If you have any questions about these Terms of Use, please contact us at hello@havabeautyco.com.au
PRIVACY POLICY
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@havabeautyco.com.au
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 5 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
All information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 6 – COOKIES
The shopping cart on ‘www.havabeautyco.com.au’ is powered by WIX. The technology behind WIX is designed to optimise the shopping experience and cookies are used to support this. For example a cookie helps our website remember when products have been added to a ‘Shopping Cart’. If you disable cookies this will significantly affect your shopping experience on our website to the extent it may not work.
SECTION 7 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at hello@havabeautyco@.com.au
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RETURNS POLICY
For hygiene purposes, HAVA Beauty Co is unable to accept any return requests for cosmetic products once they have left our office.
Requests for exchange/refunds must be sent to hello@havabeautyco.com.au within 14 days of purchases made in Australia and 30 days for purchases made outside of Australia.
In the case of a faulty product, under the Australian Consumer Law, HAVA Beauty Co will refund the item along with shipping.
Allergies:
HAVA Beauty Co does not take responsibility for any allergic reactions to our products. As with any cosmetic product, a patch test should be carried out before use.
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SHIPPING
PLEASE NOTE:
Due to the current Covid situation in Victoria, shipping is being affected nation wide.
While the majority of Express and Standard items arrive within their designated time frame, we cannot be responsible for any shipping delays.
We process orders Monday – Friday 9am – 5pm AWST
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Please note it takes 1-2 business days for orders to be processed.
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Our postal service of choice is Australia Post
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*This processing time does not apply during peak seasons including promotions, sales, product re-stock and holidays. Please allow additional time for processing, shipping, and delivery of your order and be aware of any delays due to customs and the postal service that may delay delivery times.
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WITHIN AUSTRALIA
$5.90 STANDARD SHIPPING with tracking number (4-7 business days delivery time)
$7.50 Express Shipping with tracking number (1-3 days business days delivery time)
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INTERNATIONAL
Please contact hello@havabeautyco.com.au for a shipping quote.